Offsiders
How it worksPricingFAQBook a chat
THE TEAM BEHIND THE TRADE

You’re flat out being a tradie.
We’re your offsider.

Booking, invoicing, debtors, books — handled. From $999 a month. Filipino specialists. Australian-led. AEST hours, your business name on every call.

Brisbane-built. Nationwide. No lock-in.

✓ Australian-managed✓ Filipino-staffed✓ AEST hours✓ Xero-certified✓ No lock-in✓ Live in 7 days
THE MATHS

The numbers speak for themselves.

At Tier 2, the numbers make the decision obvious.

12–15
hrs reclaimed / week at Tier 2
7–10
billable hrs to cover the cost
$50K–80K
additional revenue capacity per year

At a $120–150/hr rate. Numbers vary by trade and tier.

PRICING

Three tiers. Pick the one that fits.

All tiers include AEST coverage, 24-hour enquiry handling and booking, AU-managed quality, and your business name on every interaction. No lock-in beyond the first three months.

FOUNDATION MEMBERSHIP

40% off for Foundation Members + No setup fee

Available on Front + Back Office and Full Suite + Insights.

⏱ Limited to First 50 Members

40%
OFF FOR MEMBERS
No setup fee
FRONT DESK
$999
per month + GST · $295 setup
  • ✓ Call answering in your business name
  • ✓ Booking and calendar management
  • ✓ Inbound enquiry handling (calls, SMS, voicemail follow-up)
  • ✓ AEST business-hours coverage with after-hours AI
5–8 hrs / week back in your life
Start with Front Desk
MOST POPULAR
FRONT + BACK OFFICE
$3,199
per month + GST · $995 setup
MEMBER OFFER
$1,919/mo $3,199
Foundation Member · No setup fee
  • ✓ Everything in Front Desk
  • ✓ Same-day invoicing and AR (debtor chasing)
  • ✓ Bank reconciliation
  • ✓ BAS preparation
  • ✓ Payroll for up to 5 people
12–15 hrs / week back in your life
Get the flagship
FULL SUITE + INSIGHTS
$4,499
per month + GST · $1,495 setup
MEMBER OFFER
$2,699/mo $4,499
Foundation Member · No setup fee
  • ✓ Everything in Front + Back Office
  • ✓ Job profitability tracking with monthly traffic-light reports
  • ✓ Strategic quarterly CFO partnership covering P&L review, variance analysis, and cash flow forecasting
  • ✓ Pre-meeting analysis and post-meeting 1-page action summary within 48 hours
  • ✓ Email check-in with your CFO team between quarters for ad-hoc questions
18–22 hrs / week back in your life
Step up to Full Suite
HOW IT WORKS

From signed up to sorted in 7 days.

No drawn-out onboarding. No months of setup. One week and we’re running your office.

1

Have a chat

Tell us about your trade and what’s eating your time. We’ll walk you through which tier fits.

2

Sign up

Pick your tier, sign the agreement, pay the setup fee. No long contracts, no hidden costs.

3

Onboard

We plug into your software, meet your customers and suppliers, learn your preferences. One week.

4

Go live

Day 7. Calls answered, invoices sent, office running. You get back to the tools.

WHAT’S INCLUDED

The work we take off your plate.

Every hour we handle is an hour you get back. Time with family and friends. Less financial stress. Fewer late nights chasing invoices. And when debtors push it, we escalate — so you never have to.

📞

The phone

  • ✓ Every call answered in your business name
  • ✓ Bookings made and confirmed without you touching the calendar
  • ✓ Customer follow-ups and reminders
💰

The money in

  • ✓ Invoices sent the day the work was done
  • ✓ Debtors chased on a defined cadence — escalating to formal debt collection if needed
  • ✓ Payment options set up properly, so customers actually pay
📋

The money out

  • ✓ Supplier bills captured the day they arrive
  • ✓ ABA files ready for your weekly approval
  • ✓ Bank reconciliation completed week-to-week
📊

The compliance

  • ✓ Books kept current and clean for your accountant
  • ✓ BAS prepared each quarter, ready for review or lodgement
  • ✓ Quarterly check-in to flag anything that needs attention
  • ✓ SWMS prepared and sent to clients on request — message your CSR and we’ll get it to them immediately
FAQ

Common questions.

How quickly can you start? +
Fourteen days from signed agreement. The first week is onboarding — meeting your software, your customers, your suppliers. The second week is going live. By day 14 we’re answering your calls and sending your invoices.
Do I need to change my software? +
No. We work in your existing systems — your Xero, your ServiceM8 or Tradify or AroFlo, your email, your calendar. If you don’t have something we recommend, we’ll set it up; otherwise we use what you’ve got.
Are you a bookkeeper? +
Tier 2 and above includes a Xero-certified bookkeeper who keeps your books clean and prepares your BAS each quarter. Your accountant reviews it or lodges it for you. We’re not a registered BAS agent — your accountant is.
Where is the team based? +
Our delivery team is based in Manila — hand-picked, Xero-certified, and working AEST hours every day. That’s not a compromise; it’s the model. World-class Filipino specialists doing the work, with Australian management overseeing quality, client relationships, and accountability. Brisbane-built. Nationwide. The best of both.
What if I want to cancel? +
Thirty days notice after the first three months. No lock-in beyond that. We’d rather you stay because the service works, not because you’re trapped.
Can you handle multiple businesses? +
Yes. If you run more than one trade business, each one is set up separately with its own number, its own invoicing, its own back office. Talk to us about multi-entity pricing.

WHAT TRADIES SAY

Real results. Real tradies.

★★★★★

“Over $70k behind in invoices, finally know what the business’s cash position is, rather than a one pot wonder, GST, PAYG all being set aside for when it’s needed to be paid. No stress, no worry, just clarity. It’s been a massive change for us.”

GET STARTED

Get yourself an offsider.

Book a free 20-minute chat. We’ll figure out which tier fits and answer every question you’ve got.

Book a 20-min chat

Or email: getstarted@offsiders.au

✓ No lock-in✓ Live in 7 days✓ Australian-managed✓ Cancel anytime after 3 months